Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

This Privacy Policy explains how we collect and use your personal information (in certain circumstances). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you accept the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms stated in this Privacy Policy. We collect information only when necessary or when it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide personal data. Your personal identity remains anonymous throughout your visit unless you have a special online account on the site that you access with a username and password.

1. Data We Collect

We may collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data as needed to complete your purchase on our site, secure any potential claims, and provide the services available to you. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to process your requests and provide the services and information displayed on our site. We may also use the information to manage your account with us, verify online financial transactions, audit data downloads, identify site visitors, develop site design/content, and customize pages for users. We conduct demographic research and send useful or required information to users (e.g., product or service information), unless you choose not to be contacted. We may also send email updates about products and services if you wish. If you prefer not to receive promotional communications, you may opt out at any time.

We may give your name and address to third parties to deliver your order (e.g., delivery agents or suppliers).

We may store details about your current order but cannot retrieve them directly for security reasons. By logging into your account, you can review your purchase information and manage your address details. You must maintain complete confidentiality of your personal data and avoid giving access to unauthorized third parties. We are not responsible for misuse of passwords unless caused by our error.

Other Uses of Your Personal Information

We may use your personal information for opinion surveys and marketing research, at your discretion, for statistical purposes while ensuring full confidentiality. You may withdraw at any time. We do not send survey responses to third parties. Your email address is disclosed only if you choose to participate in competitions. Survey responses remain completely separate from your email.

We may send information about us, our site(s), products, sales, offers, newsletters, or updates related to our group or partners. If you do not wish to receive this information, click the “unsubscribe” link in any email. We will stop sending such communications within seven business days of receiving your request. If anything is unclear, we may contact you for clarification.

We may use anonymous data — without identifying your personal identity — to verify user locations and site usage. This may be shared with third parties such as publishers but will not identify you personally.

Competitions

For competitions, we use data to notify winners and announce offers. More details are provided with each competition’s specific terms.

Third Parties & Links to Other Websites

We may transfer your information to companies within our group, or to agents and subcontractors, to help with transactions under this Privacy Policy. For example, we may use third parties for product delivery, payment processing, statistics, marketing research, or customer service support. We may also exchange information with third parties to protect against fraud or reduce credit risk.

If our business is sold, our databases containing your personal information may be transferred. Except as stated in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law.

The site may contain third-party ads or links to external websites. We are not responsible for third-party privacy policies or their site content.

2. Cookies

Accepting cookies is not required to visit the site; however, certain site features (such as the shopping cart) cannot function without them.

Cookies are small text files stored on your computer that allow our server to recognize you as a unique user. They may be used to detect your IP address and save time when browsing.

Cookies enhance your browsing experience, such as remembering your identity when returning to your cart. They do not gather or use personal information for other purposes (e.g., targeted marketing). You may disable cookies in your browser, but this may limit site functionality.

This site uses Google Analytics, which uses cookies to analyze website usage. Google stores data on servers in the U.S. and may transfer it to third parties if required by law or processed on Google’s behalf. Google will not associate your IP address with other personal data. By using the site, you consent to Google’s use of your data as described.

3. Security

We use appropriate security technologies and procedures to prevent unauthorized access, loss, or destruction of your information.

Personal data is stored on secure servers with firewalls. Payment card information is encrypted using SSL technology. While we take strong measures, we cannot guarantee 100% protection. We recommend not sending credit card details via unencrypted electronic communication.

We implement physical, electronic, and procedural safeguards throughout data collection, storage, and disclosure. Our security protocols may require identity verification before revealing personal information. It is your responsibility to keep your password and computer secure.

4. Customer Rights

If you are concerned about your data, you have the right to request access to personal information we hold about you. You also have the right to request corrections to your data free of charge. Additionally, you may request at any time that we stop using your personal data for direct marketing purposes.